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SAP Hybris - Healthcare

Course number: CGIHybris40

This SAP Hybris course will provide detailed insight into SAP Hybris Healthcare solutions, and you’ll see how SAP Hybris is reshaping Customer Engagement & Commerce (CEC) as a new software category beyond traditional CRM in the Healthcare field. This software improves sales, enhance brand loyalty, optimize customer service, and increase marketing performance in the new digital age and along the customer journey in all the healthcare domains. In addition, you’ll learn how SAP Hybris solutions can be adapted and integrated within the SAP Hybris front office and to back-office systems like SAP ERP or SAP S/4HANA.

After the completion of the SAP Hybris course, you will be able to:

  • Learn basic concepts of the hybris software
  • Gain ability to develop customized hybris implementations
  • Understand the Hybris offerings, and steps involved in Configuring Hybris Data Hub and hybris Platform
  • Complete knowledge on back office functionalities, the associated technologies the hybris Platform, and the hybris Accelerator
  • Construct applications that enable a user to produce, read, and amend data from a Salesforce org
  • Candidates do not require any specific requirements to take this course except a basic background in information technology, web technologies.
Target Audience

This certification is highly suitable for professionals pursuing careers in the Healthcare field, and who are either aspiring to or are  already in the Healthcare and CRM domain, such as:

  1. Healthcare Business stakeholders
  2. Healthcare Project managers
  3. Healthcare Functional consultants
  4. Business analysts
  5. QA managers
  6. Testers
Course Content
  • Major Modules and Accelerators
  • Business User Interfaces
Product Content Management
  • Catalogs and Products
  • Digital Asset Management
  • Exercise: PCM
Web Content Management
  • Smart Edit – Content Management System
  • Hands on exercise: Smart Edit
  • Personalization
  • Exercise: Personalization
  • Search
  • Exercise: Search
  • Pricing
  • Cart Features and Checkout Types
  • Promotions and Coupons
  • Exercise: Promotions & Coupons
  • Payment
  • Cart & Checkout
  • Customer Support
  • Order Management Module
  • Exercise: Customer Support
  • Integration Scenarios and Tools
  • Impex
  • Web Services
  • Marketing
  • Customer Data Cloud
  • Context Driven Services
Essential Foundation
  • Installation of SAP Commerce
  • Data Modeling
  • Security
  • Cronjobs
  • Validation
  • Workflow
  • Exercise: Workflow
Good to Know
  • Application Lifecycle Framework
  • Licensing
  • Deployment
  • Webography
  • SAP Commerce Cloud
  • Optional / Q&A topics:
  • Container Support
  • GDPR
  • Reporting
  • Industry Specific Accelerators
  • yForms

Available Formats

Live Online