IT Training Courses
IT Training Courses
 

Do you need IT and Project Management Training ?

COMNet Group can help!  Please call our support numbers now:

 

Illinois:  (847) 458-8281

 

North Carolina: 

 

Charlotte Area: (704) 909-2792

 

RTP Area: (919) 827-4364


or send us an email at info@comnetgroup.com.

LOCATIONS:

ILLINOIS:

 

Schaumburg/Hoffman Estates Area:

 

COMNet Group Inc.

2815 Forbs Avenue, Suite 107

Hoffman Estates, IL 60192

 

Oak Brook and Naperville Area:

 

COMNet Group Inc.

4320 Winfield Road, Suite 200

Cornerstone @Cantera

Warrenville, IL 60555

 

Gurnee/Waukegan/Grayslake/Lake Forest Area:

 

COMNet Group Inc.

100 Saunders Road, Suite 150

Lake Forest, IL 60045

 

NORTH CAROLINA:

 

University Executive Park Area

CHARLOTTE:

 

COMNet Group Inc.

301 McCullough Drive, Suite 400

Charlotte, NC 28262

 

Phone: (704) 909-2792

 

DURHAM:

 

2530 Meridian Pkwy, Suite 200

Durham, NC 27713

 

Phone: (919) 827-4364

 

RALEIGH:

 

4208 Six Forks Road, Suite 1000

Raleigh, NC 27609

 

Phone: (919) 827-4364

 

IT Management Plus Two Electives

 

Program Description


 

Project Management Professional Certification (PMP) (Current Edition Aligned) along with two electives


Overview/Description


Our IT management courses comprises of Project management, ITIL foundations, Six Sigma Green Belt and Agile project management with SCRUM.

This course prepares students to become proficient in IT management irrespective of the domain (finance, IT, insurance, marketing, sales). This course provides students with the knowledge and skills needed to master the project management concepts and attain the Project Management Professional (PMP®) certification along with two of the electives selected.  The students must choose two of the courses from the following: 1. Agile project management with SCRUM 2. Six Sigma Green Belt 3. ITIL V3 foundations


This course is intended to enhance a student’s  IT management experience with global terminology and the proven framework for leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources.


Prerequisites


The prerequisites for this course are the same prerequisites that PMI requires for you to become a certified PMP.


Bachelor’s degree or global equivalent and 3 years of project management experience

High school diploma or global equivalent and 5 years of project management experience


Who Should Attend


This course is designed for persons who have on the job experience performing project management tasks, whether or not project manager is their formal job role, who are not certified project management professionals, and who might or might not have received formal project management training. The course is appropriate for these persons if they wish to develop professionally, increase their project management skills, apply a formalized and standards-based approach to project management, seek career advancement by moving into a formal Project Manager job role, as well as to apply for Project Management Institute, Inc. (PMI®) Project Management Professional (PMP®) Certification. “Project Management Professional” and “PMP” are registered


Certification


    Project Management Professional (PMP)


Exams


    PMP Current Edition


Accreditation


This course qualifies for 35 PDUs or 35 Contact Hours for candidates pursuing PMP Certification. PMI requires you to have 35 contact hours to apply for the PMP exam.


Skills


Initiating, Planning, Executing, Monitoring and Controlling and Closing a project across the knowledge areas of Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk and Procurement.


Target Audience


The Project Management Professional (PMP) Certification course is intended for experienced Project Managers seeking educational hours for PMP certification, and is designed to prepare experienced project managers to sit for the PMP exam. Project Managers who have had no formal training on the concepts of the PMBOK Guide, Current Edition will enhance their skills in this in-depth course.


Lesson Objectives


Project Management Professional Certification (PMP)

Apply the concepts of the PMBOK Guide, current ed. to better manage projects in their work environment

Gain an understanding for the level of competency required for the exam

Reduce study time by focusing on the relevant exam topics

Understand the makeup and format of the PMP 2012 Exam

Comprehend the professional responsibility domain, process groups and knowledge areas of the PMBOK Guide, Current Edition


Outline

Lesson 1: Examining Professional Project Management

Identify Project Management Processes 
Identify Professional and Social Responsibilities 
Identify the Interpersonal Skills Required for a Project Manager

Lesson 2: Initiating a Project

Examine the Project Management Context 
Examine Project Selection 
Prepare a Project Statement of Work 
Create a Project Charter 
Identify Project Stakeholders

Lesson 3: Planning Project Work

Identify Elements of the Project Management Plan 
Document Stakeholder Requirements 
Create a Scope Statement 
Develop a Work Breakdown Structure

Lesson 4: Developing Project Schedules

Create an Activity List 
Create a Project Schedule Network Diagram 
Estimate Activity Resources 
Estimate Duration for Project Activities 
Develop a Project Schedule 
Identify the Critical Path 
Optimize the Project Schedule 
Establish a Schedule Baseline

Lesson 5: Developing Cost Estimates and Budgets

Estimate Project Costs 
Estimate the Preliminary Cost Baseline 
Reconcile Funding and Costs

Lesson 6: Planning Project Quality, Staffing, and Communications

Create a Quality Management Plan 
Document the Project Roles, Responsibilities, and Reporting Relationships 
Create a Communications Management Plan

Lesson 7: Analyzing Risks and Planning Risk Responses

Examine a Risk Management Plan 
Identify Project Risks and Triggers 
Perform Qualitative Risk Analysis 
Perform Quantitative Risk Analysis 
Develop a Risk Response Plan

Lesson 8: Planning Project Procurement

Plan Project Procurements 
Prepare a Procurement Statement of Work 
Prepare a Procurement Document

Lesson 9: Executing Project Work

Identifying the Direct and Manage Project Execution Process 
Execute a Quality Assurance Plan 
Acquire the Project Team 
Develop the Project Team 
Manage the Project Team 
Distribute Project Information 
Manage Stakeholder Relationships and Expectations

Lesson 10: Managing Project Procurement

Identify the Conduct Project Procurements Process 
Obtain Responses from Sellers 
Determine Project Sellers

Lesson 11: Monitoring and Controlling Project Work

Identify the Monitor and Control Project Work Process 
Develop an Integrated Change Control System 
Utilize the Integrated Change Control System 
Review Deliverables and Work Results 
Control the Project Scope

Lesson 12: Monitoring and Controlling Project Schedule and Costs

Control the Project Schedule 
Control Project Costs

Lesson 13: Monitoring and Controlling Project Performance and Quality

Perform Quality Control 
Report on Project Performance

Lesson 14: Monitoring and Controlling Project Risk and Procurements

Monitor and Control Project Risk 
Administer Project Procurements

Lesson 15: Closing the Project

Close Project Procurements 
Close the Project or Phase Administratively

 

 

LEAN Six Sigma Green Belt

Overview
The accelerated Lean Six Sigma Green Belt program and methodology allows students to complete certification requirements faster than traditional Six Sigma and Lean training programs.

Outline

Lesson 1: Lean Six Sigma Introduction

Introduction to Lean Six Sigma 
Overview Lean Six Sigma Principles & Terminology 
Roles and Responsibilities in a Lean Six Sigma Organization 
Value Stream Maps 
5S 
7 Wastes 
Project Selection

Lesson 2: Define Phase

Voice of Customer 
Project Charter 
Process Mapping (high level and detailed mapping)

Lesson 3: Measure Phase

Selecting Measures: Y=(f)x 
Data Collection Planning 
Baseline Data Collection 
Basic Statistics

Lesson 4: Analyze Phase

Process Analysis (Non-Value Add vs. Value Add) 
Graphical Analysis 
Determining Root Cause

Lesson 5: Improve Phase

Lean Solution Concepts: Standard Work, Batch Size Reduction, Work Cells, Kanban, Pull Systems and Kaizen Events 
Brainstorming Solutions to Address Root Cause 
Solution Selection, Pilot and Implementation 
Improvement Data Capture

Lesson 6: Control Phase

Monitoring, Revision and Response Plans 
Mistake Proofing and Visual Management 
Replication

Lesson 7: Green Belt Test

 

Agile Project Management

Overview

Develop quality software systems and products in reduced time using Agile practices

Mitigate uncertainty and risk by applying Agile values and principles

Apply the Scrum framework to meet the specific operational needs of your business

Focus on continuous improvement through embedded learning in the workplace

Adapt techniques to apply Scrum to large-scale and geographically distributed projects

 

Who Should Attend
Project and program managers, software architects, systems analysts, team leaders, developers and anyone interested in applying Scrum and Agile methodologies.

 

Outline

  • Articulating Agile values and principles
  • Comparing Agile with traditional, master plan methods
  • The myths and realities of Agile software development
  • Locating Scrum in empirical process theory

 

Fundamentals of Scrum for Dealing with Uncertainty and Risk

Identifying the roles and their responsibilities

 

  • Prioritizing requirements and driving the project through the Product Owner
  • Establishing the Scrum Master as a fundamentally new management role
  • Shaping the self-managed Feature Team
  • Relating to external stakeholders

 

Managing product delivery

 

  • Creating a product backlog as a list of requirements and technical issues
  • Iterating development through cycles of one month or less
  • Time boxing to establish a regular rhythm of energized work

 

Tools for tracking and monitoring a project

 

  • Capturing requirements as user stories
  • Establishing performance targets using a team's velocity
  • Plotting remaining work with burn down charts and parking lot diagrams
  • Managing development tasks with task boards

 

Planning an Agile Project

Focusing on business value

 

  • Delivering business-valued functionality with Release Planning and Sprint Planning
  • Collaborating with customers to manage risk and uncertainty
  • Demonstrating implemented features as "potentially shippable increments"

 

Identifying features for development in an iteration

 

  • Breaking large requirements into testable, estimable features
  • Concretizing a Sprint Goal through feature selection
  • Identifying development tasks in the Sprint Backlog

 

Fostering Self-Management within the Development Team

Creating the optimal working environment

 

  • Staffing the Feature Team
  • Protecting the team from outside interference
  • Making project progress visible and open

 

Transitioning to self-management

 

  • Facilitating cross-functionality and team learning
  • Empowering the team to control their own development process
  • Adapting management roles external to the development effort

Running iterations

  • Micro planning through Daily Scrum meetings
  • Producing a quality-assured, business-valued product
  • Determining what it means to be "done"
  •  

Managing Change

Generating rapid feedback through Sprint Reviews

 

  • Demonstrating completed functionality to the customer
  • Fostering collaboration with stakeholders through discussion of "done" increments
  • Revising estimates on the basis of experience

 

Reviewing iterations through Sprint Retrospectives

 

  • Reflecting on lessons learned
  • Embedding new knowledge to maintain continuous improvement
  •  

Applying Agile throughout Your Organization

Scaling for large projects

 

  • Working with large Product Backlogs
  • Scaling the Product Owner role
  • Coordinating Feature Teams and Component Teams

 

Managing distributed development

 

  • Release and Sprint Planning for distributed teams
  • Ensuring effective communication across time zones
  • Holding distributed Sprint Reviews and Sprint Retrospectives

 

Establishing momentum for successful adoption of Agile methods

 

  • Assessing the organization's readiness for Agile adoption
  • Creating an Improvement Backlog for ongoing improvement

ITIL Certification

Overview


ITIL is a method of IT service management that provides a thorough set of IT best practices drawn from years of experience in both the public and private sector. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on the current ITIL Edition.


Start your ITIL Certification process with the ITIL Foundations course.
 

Who Should Attend


IT Professionals, IT Support Staff, Application, Project and Business Managers, Any member of an IT team involved in the delivery of IT Services.

 

Outline

Lesson 1: Introduction

Introduction
Introduction to key ITIL concepts 
IT as a Service 
Introduction to processes and process management 
The Service Lifecycle approach

Lesson 2: Service Strategy

Purpose, goal, objectives & Scope 
Value Creation through Services 
Assets – Resources and Capabilities 
Service Strategy – Main activities 
Service Strategy processes 
Service Portfolio management 
Demand management 
Financial management

Lesson 3: Service Design

Purpose, goal, objectives & Scope 
Service Design processes 
The 4 P’s 
Service Design aspects 
Service Catalog Management 
Service Level Management 
Capacity Management 
Availability Management 
IT Service Continuity Management 
Service Portfolio 
Information Security Management 
Supplier management

Lesson 4: Service Transition

Purpose, goal, objectives & Scope 
Service Transition value to the business 
Technology and architecture in Service Transition 
Service Transition Processes 
Change Management 
The 7 R’s of Change Management 
Service Asset and Configuration Management 
Release and Deployment Management 
Knowledge Management

Lesson 5: Service Operation

Purpose, goal, objectives & scope 
Service Operation definitions 
The Service Desk 
Technical Management 
Application Management 
IT Operations Management 
Service Operations Processes 
Event Management 
Request Fulfillment 
Problem Management 
Access Management

Lesson 6: Continual Service Improvement

Purpose, goal, objectives & scope 
Models and Processes 
The Deming Cycle 
Measurement and metrics 
Continual Service Improvement activities 
Risk management 
Continual Service Improvement interfaces 
Interface with Service Level Management

Lesson 7: Exam Preparation

Sample Exams 
Feedback 
Recap

 

Course Number:

ITMGMT-CGIE02

 

 

 

 

 

 

 

 

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