Jira
Course number: CGIJIRA40
Tracking issues is a critical component of your project management strategy. Jira provides a web-based repository for creating, tracking, and reporting on feature requests, bugs reported, or managing your workflow. This hands-on course enables you to work with a Jira instance and “learn by doing”. The course focus is on exploring best practices and practical skills through hands-on activities.
Course Objectives:
You will learn:
- Getting started with Jira
- Using Jira for Business Projects
- Using Jira for Agile Projects
- Issue Management
- Field Management
- Screen Management
- Workflows and Business Process
- Searching and Filtering
Prerequisites
- Students should have experience in Enterprise application development and working on project teams.
Target Audience
This course is for new Jira end users.
Course Content
Getting Started with Jira
- Jira overview
- Core concepts
- Terminology
- Infrastructure
- Users and groups
- Jira roles
Using Jira for Business Projects
- Overview of projects
- Project types
- Project screens
- Tasks and task management
- Project management
- Process management
Using Jira for Agile Projects
- Overview of Agile with Jira
- Kanban overview
- Running a project with Kanban
- Configuring agile screen
- Resolving an issue
Issue Management
- Overview of issues
- Working with issues
- Issue cloning
- Time tracking
- Issues and comments
- Tasks and subtasks
Field Management
- Overview of fields
- Built-in fields
- Custom fields
- Searching
- Configuring Jira for fields
Screen Management
- Overview of Jira screens
- Working with screens
- Using screen tabs
- Issue type screens
- Associating an issue type screen a with a project
- Customizing Jira screens
Workflow and Business Process
- Overview of workflow
- Mapping business processes
- Managing workflows
- Authoring a workflow
- Updating an existing workflow
- Workflow schemes
- Applying a workflow to a project
Searching and Reporting
- Overview of searching
- Search screens
- Basic search
- Advanced search with JQL
- Working with search results
- Reports
- Dashboards
- Filters
- Gadgets
- Charts
Summary and Best Practices
- Looking back at the “Big Picture”
- Jira Administration Overview
- Where Jira fits into the Agile perspective
- Jira End-User best practices
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